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Our 5-Phase Change Management Process
Five phases, contracted one at a time, so you approve the cost in stages rather than committing to a program. Refined across more than a decade of distributed-team work, from diagnosis to adoption in 6 to 9 months.
Phase 1 of 5 · Diagnose & Design
Diagnose
- Deep discovery across stakeholder groups
- ADKAR-based readiness assessment
- TREE-anchored interviews
Key Deliverable: Comprehensive assessment report with prioritized opportunities.
Time Estimate: 2-4 months
Phase 2 of 5 · Diagnose & Design
Design
- Solution design workshops
- Best-practice research adapted
- Stakeholder input loops
- Policy documentation and communication plan
- Manager enablement materials
Key Deliverable: Recommended solutions with an implementation roadmap, plus the complete implementation package.
Time Estimate: 2-5 months
Phase 3 of 5 · Deliver & Sustain
Prepare
- Technology configuration
- Manager training
- Pilot-group preparation
Key Deliverable: Trained teams and operational systems.
Time Estimate: 1-3 months
Phase 4 of 5 · Deliver & Sustain
Launch
- Phased rollout
- Real-time support
- Embedded leadership coaching
Key Deliverable: Fully implemented solution with adoption metrics.
Time Estimate: 1-2 months
Phase 5 of 5 · Deliver & Sustain
Reflect
- Feedback collection
- Adoption analysis against ADKAR
- Refinement and sustainability
Key Deliverable: Optimized processes and internal ownership.
Time Estimate: 1-2 months
